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Shipping Policy

Shipping of the order from www.mygoldfactory.com is very safe, secure and hassle free.

We provide free delivery/shipping on all items within India. All item listed in website is “made to order” & it may take up to 30 Days.

We urge all customers to inspect the package for any damage or tamper before receiving or signing for receipt.

For our Indian customers, after your item has been packaged, it will be shipped and delivered via following carrier.

  • SEQUEL LOGISTICSL

Currently we are not having services to ship internationally.

Customer have to enter the correct details of Consignee / Recipient Name (as it is stated in their photo identification that is approved by the Government) with complete Address, nearby landmark, pin code and contact number for hassle free delivery.

As the product reaches the destination, at the time of delivery, the recipient will have to provide any of the mentioned below identity proofs to collect the product -:

  • Adhar
  • Passport
  • PAN
  • Driving License
  • Voters ID
We make sure that delivery is made with the help of courier agent after checking the identity proof of the recipient and the courier agent confirms the same. To make sure that the delivery is safe and secured, the courier agent will note down details of the recipient's identity proof. During this process, the receiver is expected to cooperate with the agent by providing with original copies of identity proof.