We at The Gold Factory (“the Gold Factory”, “Company”, ”"we," "us," or "our") understand that privacy is important to our users (“you", "your," or "yourself"), and we take your privacy seriously. This Privacy Policy (“Policy”) explains the collection, use, storage, disclosure and transfer of your information by The Gold Factory. By visiting the
www.mygoldfactory.com, any other linked pages, features, content, mobile applications, and any other services we offer from time to time in connection with any of the foregoing (collectively, the "Website"), you agree to the practices and policies set forth in this Privacy Policy, and you hereby acknowledge and consent to our collection, use, and sharing of your information as described in this Privacy Policy. This Policy forms part and parcel of the Terms of Use and other terms on the Site (“Terms of Use”). Capitalized terms that are not defined in this Privacy Policy have the meaning given to them in our Terms of Use.
WHAT DOES THIS PRIVACY POLICY COVER?
This Privacy Policy covers our handling of personally identifiable information ("Personal Information") that we gather, when you are accessing or using our Website. You must be at least 18 years of age to create an Account on our website. If you are under 18, please do not attempt to register for the Services or send any information about yourself to us, including your name, address, telephone number, or email address. We do not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register for the SERVICES (as defined in our Terms of Use). If we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information as quickly as possible. You also represent and warrant the Company that you will use the
www.mygoldfactory.com in a manner consistent with any and all applicable laws and regulations.
WHAT INFORMATION DO WE COLLECT FROM YOU?
You can always elect not to disclose your information to us. We will only have information about you if you willingly provide it. When you register on our website, sign up for newsletters or give feedback, we ask that you provide your name, email address, delivery address, pin code, contact number, etc. Please make sure you update your personal information if any of your details change. Whenever you interact with our Website, we automatically receive and record information on our server logs from your browser including your IP address, "Cookie" information, and the page you requested. "Cookies" are identifiers we transfer to your computer or device that allow us to recognize your browser or device and tell us how and when pages in our Website are visited and by how many people. If you do not want information to be collected through the use of cookies, your browser allows you to deny or accept the use of cookies, as per your preference. If you choose, to disable cookies on your device, some features or functions of our website may not be accessible to you properly.
HOW WILL WE USE IT?
We will use this information to fulfil any order and to communicate with you only when necessary. We may also use your personal information to contact you about news and offers that we think may interest you, or to tell you if we change anything important about how the website works, or the terms of use of the website. If you decide at any point that you no longer wish to receive messages of this nature, please contact us and send an email to let us know. Alternatively, click to unsubscribe at the bottom of any of the emails you receive.
WILL WE SHARE YOUR PERSONAL INFORMATION WITH ANYONE ELSE?
We will only keep your personal information for as long as necessary and consistent with the purpose for which you have given it to us. Except where needed to respond to a query from you or fulfill an order, we will delete your personal information on request by you.We will never release, rent or sell your personal details to anyone. Payments on the website are processed by a third party, which adheres to the privacy policy that is set out here. We have a non-disclosure agreement with this third party, and they are certified by all the major card issuers to hold details securely.
Except as set forth in this Policy, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.
HOW LONG WILL WE KEEP YOUR INFORMATION?
We will only keep your personal information for as long as necessary and consistent with the purpose for which you have given it to us, except where the information is needed to respond to a query from you or fulfil an order. If you no longer desire our Service, you may send us a request to delete your account or personal information, and will delete the same. Please note that some of your personal information and usage information will be retained by us, as may be needed to comply with legal and regulatory obligations, resolve disputes, prevent frauds, and enforce agreements and other such other business reasons. After a period of time your data may be aggregated and then may be held for as long as necessary to provide our Services efficiently, but the date will used only for analytical purposes and not to identify you personally.
CHANGES TO THE PRIVACY POLICY
The Gold Factory reserves its right to amend this Policy from time to time. If we make changes in this Policy or the way we use Personal Information, we will notify you by posting an announcement on our Website or contacting you directly via email or post ‘Last updated’ date at the top of this Policy or by other means. You are bound by any changes to the Policy when you use the Website after such changes have been first posted.
CONTACT US
If you have any questions or complaints about this Privacy Policy or usage of your Personal Information or other data, you may contact us at: info@mygoldfactory.com
